Shipping Policy

At MajoyKlean, we are committed to delivering your cleaning products quickly, safely, and efficiently. Please read our shipping policy below before placing your order.

Order Processing

• Orders are processed within 1–2 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During busy periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United Kingdom: 2–5 business days

• International Orders: 7–14 business days (where available)

Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information (where available), allowing you to monitor your delivery.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. MajoyKlean cannot be held responsible for delays or lost parcels resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or has not been delivered within the expected timeframe, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

International Orders

Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country. These charges are not included in the purchase price or shipping cost.

Delivery Delays

While we strive to meet all estimated delivery times, MajoyKlean is not responsible for delays caused by shipping carriers, customs, severe weather, strikes, or other events beyond our control.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us:

Email: info@majoyklean.com

Business Name: MajoyKlean

We appreciate your business and thank you for choosing MajoyKlean.